What is the impact of the consumer protection act cpa on cell phone contracts and the cellular industry. Furthermore, such latitude in implementing section 822 resulted in. In india, consumer protection act of 1986 is the law governing. This act constitutes an overarching framework for consumer protection, and all other laws which provides for consumer protection usually within a particular. In this article, we look at when a consumer can return goods and explain how we can help suppliers of goods or services for example retailers and online shops. The consumer protection act has two 2 implementation dates. The consumer protection act spells out the rights of the consumer and the responsibilities of the supplier. This page contains information about the consumer protection act, no 68 of 2008 and its history. Please note that most acts are published in english and another south african official language. The right to return goods applicable sections of the consumer protection act, 68 of 2008. Cpa the right to return goods the consumer protection act. The consumer protection act further outlines these key consumer rights, of which all south african consumers should be aware. It is hereby notified that the president has assented to the following act, which is hereby published for general information. The situational report submitted to the fmt comprised three sections.
What is the south african approach to consumer protection. South africa emulates many firstworld countries and aligns itself with the united nations and the european union guidelines on consumer protection by codifying a common law for consumer rights. Regulators in south africa have grappled with the issue around lending. Chapters 1 and 5, s 120 and any other provision authorising the minister to make. Unfortunately, we cant help you if you are a consumer in need of protection. The consumer protection act, 2008, no 68 of 2008 was signed into law on 24 april 2009. Consumer protection act regulations as published 220kb pdf. Consumer protection act and its definitions youtube. The consumer protection act and cell phone contracts. Tabb lessons from the globalization of consumer bankruptcy 2005 law.
Legislative prescripts relating to consumer protection constitution of the republic of south africa provincial legislation consumer protection act. Consumer protection act updated to march 2015 act 68 of 2008 gon 526, g. The five instances where a consumer may return goods to the supplier are. Return of goods under the consumer protection act in south. Consumer protection act the banking association south africa. The act sets out the minimum requirements to ensure adequate consumer protection in south africa. When can a consumer return goods under the consumer protection act cpa in south africa. Consumer protection discussion document lrdc29 windhoek, namibia july 2014 issn 10268405.
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